New Accounts

• Payment with VISA or MasterCard is required on all first orders. You may apply for Net 30 on repeat orders.
• We require business tax numbers; Federal or Provincial as required.

 

Terms

• The terms of payment offered are net 30 days from date of invoice on approved credit.  Credit is approved when all references have been verified. 
• Visa and MasterCard are accepted only at the time of the order and will be processed on the date the invoice is shipped.

 

Prices

• Prices are subject to change without notice.

 

Past Due Accounts

• Past due accounts are subject to a 2% finance charge compounded monthly.
• We reserve the right to hold shipments until past due accounts are brought current. 
•  If your check is returned your account will be charged $20.

 

Minimum Order

• Our minimum order is $100. 
•  A $5 processing fee will be added to orders under $100 to partially offset the cost of handling these small orders.

 

Case Quantity  

• Split cases available with a 5% surcharge per unit.

 

Freight

• In Canada shipments are made via Purolator or Canada Post. 
• In the US all shipments are made via UPS Ground or Postal Service unless otherwise specified. 
• Shipping charges are prepaid and charged on the invoice. 
• Free freight on product orders over $500 
• On orders between $300 and $500 we will split our discounted freight cost with you 50/50.
• Under $300 you pay full shipping charges

 

Customs and Brokerage

All customs and brokerage fees are covered by Honey Candles Ltd.

Returns

• If for any reason you are not satisfied with your product, contact us within 7 days of receipt for authorization to receive a full refund.
• We will credit any returned products that are shown to be defective.  Products returned to retailer by customer because of personal preference will not be considered for credit.
• By placing an order with us you are accepting our terms and conditions.